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I bought an used car from here and received free oil changes for 2 years. Every time I've gone to get my oil change, every representative just looks at me like they don't see me and they don't even offer to help, but when a white person comes up they are in a hurry to...
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2.7
#1086827
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Just called to ask a question and the guy was a total *** .... You are car salemen.... My husband makes more money then yiu guys and he is captin of police deparment !!!!! Will not buy my daugther a car from here!!!!!
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Anonymous
LLV

The man should not have been rude and I too would not buy from a rude person. But I cannot help but wonder what your husband's position and salary has to do with the situatio...

#882306
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Hoover Toyota's service department is rotten! After years of taking my vehicle to their service department, I have gotten mostly nothing but bad experiences, dishonest service recommendations and a lousy, incompetent staff to deal with. The last time I had my car...
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1.0
I didn't like
  • Service department
  • Customer service
#584084
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We went to look and ended up purchasing a 2012 Toyota Highlander, certified used suv. The minute I drove off, I instantly knew it was way too much car for me to handle. We turned around and talked to the Manager and was told ... too bad! Really, well Hoover Toyota...
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Anonymous
Walt

You test drove it and it was fine, but after purchase you don't like it?That makes no sense!

1.0
#551293
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What can I do about the Halloween trick played on me at Hoover Toyotain Birmingham,AL? They say the head there is Gordon Stewart. When I called today it sounded like I was given his secretary's voicemail and on a speaker phone. Could something be fishy at Hoover...
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#271027
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